Putting the customer at the heart of what we do

On Thursday 12 September 2019 around 100 representatives from across the transport sector attended the Women in Transport Autumn reception hosted by KPMG at their offices in Canary Wharf. This year's topic was 'Creating the customer centric organisation of the future’. The panel discussion focused on what makes excellent customer experience (CX), challenges faced by specific sectors within the transport industry, the role of technology in CX and what transport organisations are doing to enhance their focus on the customer.

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Women in Transport take on the inaugural Big Logistics and Transport Diversity Challenge

A team of 10 members from Women in Transport competed in a series of physical, mental and skill-based challenges as part of the very first Big Logistics and Transport Diversity Challenge hosted by the Chartered Institute of Logistics and Transport (CILT). More than 300 industry professionals participated in the event on Wednesday 26 June 2019 at Newark Showground to celebrate the Institute’s centenary year and promote the benefits of a diverse workforce to the transport and logistics sector.

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Inspirational Women

An unexpected bonus when we recently visited London Underground's Emergency Response Unit (ERU) was the opportunity to meet two senior women in transport who shared their career experiences and advice with our members; Kerri Rogan, Head of London Underground Network Command, and Chief Inspector Lisa Garrett of the British Transport Police.

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Strategic Transport Apprenticeship Taskforce launches Year of Diversity for Logistics and Transport.

2019 is the DfT Strategic Transport Apprenticeship Workforce (STAT) Year of Diversity for logistics and transport. STAT is a voluntary, cross-sector industry body that has been given the responsibility for promoting awareness and access to apprenticeships, sector diversity and transport as a career.

Launching the Year of Diversity at Portcullis House on 30 May, senior representatives from across the transport and logistics industry were asked to sign a pledge and help build a tool-kit for the future of inclusion in the sector.

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Increasing women’s representation in transport workforce is crucial, says Secretary of State

Chris Grayling MP, Secretary of State for Transport gave the keynote speech at the joint summer reception of the All-Party Parliamentary Group (APPG) for Women in Transport and the APPG for Infrastructure (APPGI), saying increasing the number of women in the transport workforce is vital. The Secretary of State addressed APPG members and an audience of around 100 industry representatives from transport and infrastructure at the event held at the Institution of Civil Engineers in London last week.

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Frontline to Boardroom - An evening with Sir Peter Hendy, CBE

Last month, we headed out to Reading for our first Spring Reception outside London. It was an inspirational evening with a keynote from Sir Peter Hendy CBE, Chair of Network Rail, followed by a panel discussion focusing on supporting career advancement for frontline and operational staff with women from across the transport sector who have direct experience of the issues, challenges and opportunities.

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Women in Transport celebrates International Women's Day in Parliament

Women in Transport celebrated International Women’s Day early in the Houses of Parliament. In a joint event with the All-Party Parliamentary Group (APPG) on Women in Transport and the Transport Select Committee, around 60 senior women from the transport sector attended to share their expertise with the aim of increasing female representation in the Transport Select Committee’s work.

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Nominations for the 2019 everywoman in Transport & Logistics Awards are now open!

Returning for its 12th year, this established industry event is continuing its mission to uncover female role models, identify male agents of change and transform the industry perception.

With Brexit approaching the industry is set to face a period of uncertainty and change. With this in mind, it is more crucial than ever to have a multi-skilled workforce to manage this change and to build a team of balance and productivity.

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Managing Stress and Anxiety in the Workplace

Recently Women in Transport members gathered in the Rail Delivery Group’s offices in London Wall for an evening seminar and workshop on ‘Managing Stress & Anxiety,’ led by John Manning .

Jon Manning is the Managing Director of Arthur Ellis Mental Health Support, a not-for-profit organisation he founded, following his diagnosis of bipolar disorder, to train management, employees, parents, children and teachers how to identify and tackle mental health issues.

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A peek behind the hoardings at Crossrail's Tottenham Court Road Station

Recently, a small group of Women in Transport members had the privilege of being invited to a preview of the new Tottenham Court Road Crossrail station, before it opens its doors to the public in December this year. We were also very fortunate to be accompanied for part of the tour by the Project Manager, Lih Ling Highe, who gave us a real insight into her work with Crossrail over the past 9 years.

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Driving a London Bus

Once again, thanks to our hosts Arriva, we were able to offer members the chance to try their hand at driving a London bus. This very popular event has now become a fixture on the Women in Transport events calendar and we can safely predict all places being snapped up in twenty minutes.

On a sunny summer morning we were met at Tottenham Hale, by Nisha Ladkea, the Arriva instructor, who drove us in the double decker training bus to Edmonton Bus depot where it was the turn of members to get behind the wheel.

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