Current job title
Project Manager at West Midlands Metro
What does your current job involve?
I currently work at West Midlands Metro as a Project Manager, and my role is split into two main parts. One side of my job is project managing the “Buy Before You Board” scheme from the operator’s perspective. This involves working with a range of stakeholders to make sure the project is delivered smoothly.
The other side of my role focuses on asset handover for the new extensions being delivered. That means making sure the operator is fully prepared and able to accept the new assets when they’re ready. Again, this involves working closely with multiple stakeholders, especially our internal teams, to make sure everything is in place for operational readiness.
What's the best thing about your job?
The best thing about my job is the variety, there’s always something new to get involved in, and the only real limit is time.
I also feel really lucky with the culture at West Midlands Metro. It’s a place where you’re encouraged to keep improving, try new ideas, and challenge processes without feeling like you’ll be shut down. That freedom makes a huge difference for me in feeling motivated to make a difference and improving processes.
As we all know, projects come with their challenges, but it’s always reassuring to have such a strong, supportive network at Metro. Knowing there are people who genuinely want to help makes the journey that bit easier.
How did you become involved in the transport industry?
My journey into the transport industry started with a placement year at CrossCountry Trains. That experience opened my eyes to how big and varied the sector really is, and it gave me my first view of what it’s like to work in transport.
From there, I moved into light rail through a graduate programme at West Midlands Metro. The graduate programme was brilliant as it gave me the chance to rotate through different areas, get hands‑on experience, and figure out what I actually enjoyed. It also helped me build confidence, meet people across the organisation, and understand where my strengths and interests naturally sat.
What do you like about working in transport?
I love working in transport because there’s always something happening. With so much investment across the sector, there are constant opportunities to learn, get involved, and grow. For me, that pace keeps things exciting and opens the door to real career progression.
What are you most proud of?
I’m most proud of the network I’ve built. The projects I’ve worked on and the ones I’m still working on are fantastic, but for me, the real highlight has been the networks I have built along the way. Having a network of people, I can call on for support, advice, or a fresh perspective is genuinely priceless. These connections have pushed me, encouraged me, and opened doors I never expected.
That support has also given me the confidence to step into opportunities I might not have gone for otherwise. In 2025, for example, I was a panel member at the Annual Light Rail Conference in Leeds, speaking about the importance of investing in light rail. I was also a speaker at the Women in Transport West Midlands 20th anniversary celebrations, presented awards at the Global Light Rail Awards, and joined a panel at Highways UK discussing the value of diverse thinking in leadership.
All of those moments were huge milestones for me but they were made possible because of the people around me who believed in me and encouraged me to say yes.
Why did you join Women in Transport?
I joined for the chance to network with others and to get a broader understanding of the transport sector. My first official Women in Transport event was the Mince Pies event in 2024, and it was amazing and exceeded my expectations. The atmosphere was fantastic, and there was a genuine sense of community. But the real beginning happened a little earlier. I had reached out to the then regional lead, Chloe Williams, offering support with design work for promoting events. That simple message opened a door I didn’t even know existed. Chloe invited me to a committee meeting- my unofficial initiation and from that point on, there was no turning back lol. I felt welcomed and encouraged to get involved with Women in Transport. Not long after, an opportunity came up for the Deputy Regional Lead role. It felt like a natural next step, so I went for it!
What is your role at Women in Transport?
Deputy Regional Lead for the West Midlands
What do you enjoy most about being part of Women in Transport?
For me, it’s all about the community. The people in Women in Transport are genuinely supportive- you can reach out to anyone, and from my own experience, they’re always there with open arms. Whether it’s advice, encouragement, or for personal development. Its that sense of community which makes it special. It’s a space where people lift each other up, make things happen together, and genuinely want to see one another succeed. For me you can’t put a price on that kind of support.
Annual membership of Women in Transport is £60 per year providing access to professional development and networking opportunities. We very much welcome guest blogs from our members - a great way to share the incredible diversity of opportunity in transport, raise your profile and connect with our community. Join us today.
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