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Autumn Reception: Creating the customer centric organisation of the future
Sep
12
6:00 PM18:00

Autumn Reception: Creating the customer centric organisation of the future

With the rapidly increasing pace of global change and the growing complexity of everyday life, businesses must have one foot in the present and one foot in the future to deliver competitively superior customer experiences.

At this event a panel discussion will focus on what is a good customer experience (cx), challenges faced by specific sectors of the transport industry, the role of technology in cx and what transport organisations are doing to enhance cx at the moment.

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